JR Pet Products Reviews

11,519  Excellent
TrustScore 5 out of 5

4.9

In the Animal Feed Store category

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Rated 5 out of 5 stars

Fantastic natural pet products

Fantastic natural pet products, my dogs throughly enjoy a wide range of JR stuff.
And customer service is second to none. Other companies could learn a thing or two.

Date of experience: April 11, 2024


Rated 4 out of 5 stars

Jr items best for my dog

Good experience from Jr didn't take long for my items to come. Very good explaining what and how the dog food was done. I can see the results already on my dogs teeth. Best thing is my dog loves the treats and dental sticks

Date of experience: April 11, 2024


Rated 5 out of 5 stars

Five-star paws all the way

Five-star paws all the way! My dog (Kimchi) can't get enough of the Jr Products treats, pate, and bull pizzle. From the moment I opened the package, his tail was wagging like crazy! The treats are irresistible – the perfect size for a quick reward during training sessions, and the pate? Well, let's just say it disappears faster than you can say 'fetch!' But the real winner is the bull pizzle. It's like a chewy paradise, keeping him entertained and satisfied for hours. Thanks, Jr Products, for making our treat time the highlight of the day!

Date of experience: April 23, 2024


Rated 5 out of 5 stars

JR Pet Products are just the best

JR Pet Products are just the best, I know I spoil my dog and I know where to buy the best at good prices, with amazing freebies. I use this site on a regular basis and both me and my hound are very happy.

Date of experience: April 16, 2024


Rated 5 out of 5 stars

Excellent quality natural dog treats…

Excellent quality natural dog treats and chews. 100% meat. Website is good, easy to use with good details of each product. Ostrich products are odourless which is a bonus.

Date of experience: April 01, 2024

Reply from JR Pet Products

Thank you Gill for taking time to send in the review, we really appreciate the 5 star review.


Rated 5 out of 5 stars

My dogs absolutely love these treats

My dogs absolutely love these treats - such a wide choice, always difficult to decide which to get! Favourites include ostrich bones, knuckles and toes; natural twist and venison skin ❤️ Happy dogs, happy human 😊

Date of experience: April 08, 2024

Reply from JR Pet Products

Thank you Sue for the 5 star review, we are so pleased to hear that you guys are all happy! My dog loves the venison skin as well!


Rated 5 out of 5 stars

Quality Products

Time and time again, JR Pets Products never fail to deliver. The products are consistently of the highest quality. Customer service is second to none. When they run out of a certain product (due to enormous demand) they are quick to inform you and your money is refunded immediately.

First class.

Date of experience: April 09, 2024

Reply from JR Pet Products

Thank you very much for the review and awarding the stars Annmarie. We are always happy to help our lovely customers!


Rated 5 out of 5 stars

Excellent products

Excellent products, delivered quickly. Our dog loves them and we are happy that they are so nutritionally good for him.

Date of experience: April 14, 2024


Rated 5 out of 5 stars

Amazing selections

I only tend to order the pate as my dog is very fussy about treats but he absolutely loves these. Very versatile and can be cut up tiny for training or he has them as a meal sometimes too. I love how many proteins that JR pet products have as my dog has lots of allergies that cause very severe skin reactions and this website is never one where I am massively restricted because of their vast range. Would recommend very much.

Date of experience: March 25, 2024

Reply from JR Pet Products

Thank you very much for your review and the 5 stars. The pate is great for fussy dogs, we have lots of customers that use it for training as well as a main food.


Rated 5 out of 5 stars

Still quite new to JR pet products but…

Still quite new to JR pet products but getting to grips with which products are best for my 2 long coat Chihuahuas 🤔
They absolutely love everything and it's all so much healthier than their previous food and treats, very happy 😊

Date of experience: March 23, 2024

Reply from JR Pet Products

Thank you Linda for the fab review. If you need any advice about the treat please let us know, we are very happy to help.


Rated 5 out of 5 stars

Excellent as always

Excellent service as always, promptly dispatched and well packed, with recyclable materials. The Salmon pate is ideal for our lab cross who cannot have meat or gluten, she loves it.

Date of experience: April 08, 2024

Reply from JR Pet Products

Thank you very much Phil for your review and the 5 stars.


Rated 5 out of 5 stars

The items I ordered

The items I ordered came promptly and in good condition. My rescue dog is very fond of the ostrich items and they help to keep her teeth clean. This is the second or third time I have ordered from this company and will be doing so again. A happy dog and a happy owner.

Date of experience: April 13, 2024


Rated 5 out of 5 stars

My dog loves his treats from JR

My dog loves his treats from JR and although expensive the pate, salmon sticks, salmon coins and Basa twists are of the highest quality.
I had an issue with Royal Mail delivering this package, they gave out the wrong tracking number. JR was very helpful in sorting that issue out!

Date of experience: April 03, 2024

Reply from JR Pet Products

Thank you Susan for your review. We are always very happy to help our lovely customers.


Rated 5 out of 5 stars

Very easy to order and the rabbits ears…

Very easy to order and the rabbits ears were very well packed and arrived within a few days. My German Shepherd loves them.

Date of experience: April 12, 2024

Reply from JR Pet Products

Thank you Margaret for the lovely review, we think that your German Shepherd has great taste!


Rated 5 out of 5 stars

Training treats for an assistance dog in training

I’ve been buying the pure pate, and when I tell you it’s been a game changer for us. Maggie absolutely love all the flavours, and it’s made doing public access training 100 times easier. Maggie also has a very sensitive tummy, and we’ve struggle before with finding a suitable treat to give her, but had zero issues with her tummy since using these. I recommend JR pet products to every other dog owner I know.

Date of experience: April 06, 2024

Reply from JR Pet Products

Wow, thank you so much for your wonderful review and for recommending us to others! We're so pleased to hear that Maggie is enjoying all her treats!


Rated 4 out of 5 stars

Lamb braided chews potential choking hazard

Order 1507208
Ordered several items including 3 x 200g lamb braided chews. Received 6 x 100g packs which would've been acceptable if the chews were reasonable sizes and not so thin that my terrier could choke! Before any auto reply from the company I must say that I understand that the chews can vary in size and dogs should be supervised but it should be a safe size or different sizes for puppies and extra small breeds but there is no differentiation and I ended up having to discard half of the packs as chews very thin and dangerous. I e-mailed JR with pictures but was totally ignored no reply! So this is to alert other customers. JR products are highly priced but customers expect high quality and good customer service. Disappointing!
Since I posted my comments I received an e-mail reply from customer services and they are replacing my previous order hoping that the chews now come in reasonable safe size! If more people could give feed back of not acceptable products standards could improve! Thank you JR for acknowledging the problem .

Date of experience: March 18, 2024

Reply from JR Pet Products

Hello Angela,
Thank you for the review and feedback. We are so very sorry to hear that you were disappointed with the latest order you received. Unfortunately the office was closed over the Bank Holiday and this is why there was a delay in replying.We take all feedback seriously and I believe that at the moment you are in touch with our Customer Service team who will do everything they can to help you with this matter. The warehouse team will also be made aware of your concerns and check the other stock. We appreciate your patience while we sort this for you and hope that your dog continues to enjoy the treats.